Getting Started
1
Create your account
Sign up for Hyperbolic, then verify your email address. Check your inbox for a verification email and click the link to activate your account. Once verification is complete, you will be able to access the Hyperbolic platform.
2
Add payment
Before launching GPU instances, add funds to your account.Go to Billing → Add Funds, or click the Deposit icon in the top-right of your dashboard. Add at least $5.00 to your balance, then complete your payment through Stripe.

Enable Auto Top-Up (Optional)
Enable Auto Top-Up (Optional)
Set up automatic reloading to ensure uninterrupted service:
- Go to Billing → Auto Top-Up Settings
- Set your minimum balance threshold (e.g., $20)
- Choose auto-reload amount (e.g., $50)
- Save your preferences
3
Add your team
If you are working with a team, create or join an Organization before launching workloads.Organizations let teammates share access to the same workspace, billing balance, and infrastructure usage. After creating or joining an Organization, invite your teammates so everyone can manage resources from one account instead of using separate individual accounts.You can manage Organizations from the top-left menu in your dashboard.

4
Choose your path
Select the product that matches your workload:
- Need flexible GPU access? Start with On-Demand GPUs.
- Need predictable capacity at a lower rate? Reserve it self-serve with Reserved.
- Need dedicated, custom-built infrastructure? Contact the team about Private Cloud.
- Need API access to open-source language models? Use Inference.
- Already run Kubernetes? Rent GPUs from your cluster with Rental Operator.
5
Start building
Launch workloads, test infrastructure, serve models, and scale into reserved or dedicated capacity when your requirements become predictable.Follow the quickstart for your path:
- On-Demand GPU Quick Start — launch your first GPU instance
- Inference Quick Start — send your first chat completion request
Launching a GPU instance requires a saved SSH key, which you select when you launch. Add keys in your account settings. See SSH Keys for details.
Platform Capabilities
Flexible GPU Access
Start with on-demand GPU instances, then move into reserved or private infrastructure as workloads scale.
Reserved Capacity
Lock in GPU capacity for a fixed term at a discounted rate, self-serve from the dashboard.
Production-Scale Infrastructure
Support training, fine-tuning, inference, and production AI workloads with infrastructure that can grow with your team.
Ready to Build?
Choose the infrastructure path that matches your workload today, then scale as your requirements become clearer. Useful links:- Dashboard — manage instances, billing, and organizations
Need Help?
- 📧 Email: support@hyperbolic.ai
Common Issues
Credits not showing after payment
Credits not showing after payment
- Credit card payments appear instantly
- Contact support if credits don’t appear within 30 minutes
SSH connection refused
SSH connection refused
- Ensure the instance was launched with the SSH key whose private key you’re using
- Check instance is in “running” state

