Creating Instances
Web UI Method
1
Navigate to On-Demand GPU platform
Go to app.hyperbolic.ai/gpus and browse available GPUs.
2
Select GPU Configuration
- Choose GPU type (H100 80GB, H200 141GB, B200 192GB, B300 288GB — availability varies by region)
- Select quantity
- Pick region for optimal latency
- Choose InfiniBand if needed for multi-GPU
3
Configure Instance
- Storage: Configure as needed for your storage needs
- Label: Name your instance for easy identification
- SSH Key (required): select a saved SSH key, or paste a new one. The instance is provisioned with the key you select. Some regions let you attach more than one key. See Attach multiple keys to an instance. Manage saved keys under Settings > SSH Keys. Under an Organization, only Organization keys can be selected.
4
Launch
Review pricing and click “Start Building”. Instance will be ready in under 5 minutes.
Connecting to Instances
SSH Connection
Basic SSH connection:File Transfer
- SCP
- Rsync
- SFTP
Instance Lifecycle Management
Rebooting an instance
Where supported, Reboot is available from the instance’s actions menu in the dashboard. Use it instead ofsudo reboot from inside the instance — a reboot triggered from the console goes through the platform, which keeps the instance’s state and network configuration intact.
While a node reboots its card shows Rebooting. On a multi-node instance the instance itself stays Running while one node reboots.
If the Reboot action isn’t shown for an instance, that machine type doesn’t support platform reboots. Contact support rather than rebooting from inside the OS; on some machines an in-OS reboot can leave the instance unrecoverable.
Onboard storage is preserved across a platform reboot. It is not preserved across reprovisioning or termination — see Storage and Ports.
Terminating Instances
To terminate an instance:- Go to “My Instances” in the Web UI.
- Open the ⋮ menu on the instance’s card, or open the instance and select Actions on its details page.
- Select Terminate.
- Confirm the deletion.
Monitoring and Metrics
Real-Time GPU Monitoring
SSH into your instance and use these commands:System Monitoring
Setting Up Custom Monitoring
- Prometheus + Grafana
- Weights & Biases
Managing Multiple Instances
Viewing All Instances
Go to app.hyperbolic.ai/instances to view all your instances with:- Instance status
- GPU type and configuration
- Region
- Running time and costs
- Quick action buttons
Batch Operations
Parallel SSH Commands:Instance States and Troubleshooting
Instance States
Common Issues and Solutions
Instance stuck in 'Pending' state
Instance stuck in 'Pending' state
Solution:
- Allow a few minutes for provisioning
- Check region availability in the dashboard
- Contact support if pending > 30 minutes
Cannot SSH to instance
Cannot SSH to instance
Solution:
- Verify instance is in “Running” state
- Check SSH key is authorized
- Confirm IP address is correct
- Test network connectivity
GPU not available in instance
GPU not available in instance
Solution:
- Verify GPU driver is loaded
- Check Docker runtime configuration
- Restart instance if needed
Instance automatically terminated
Instance automatically terminated
Possible causes:
- Insufficient account balance
- Violation of terms of service
- Hardware failure (rare)
- Check billing status in your dashboard
- Review instance logs
- Contact support for clarification
Still having issues? Contact support@hyperbolic.ai or use the chat in the bottom-right corner of the app after you sign in.
Best Practices
Use Instance Labels
Name your instances clearly to track different projects and experiments.
Implement Auto-shutdown
Set up scripts to automatically terminate idle instances to avoid unnecessary charges.
Regular Backups
Schedule regular backups of important data to external storage (S3, GCS, etc.).
Monitor Costs
Set up billing alerts and regularly review instance usage to optimize costs.
Auto-shutdown Script Example
Advanced Configuration
Custom Startup Scripts
Create a startup script that runs when instance boots:Data Persistence Strategies
- Cloud Storage
- Git LFS
Next Steps
Storage & Ports
Configure persistent storage and network settings

